Here are the symptoms: For the second time, my iPhone won't download photos to my Mac. This time, Image Capture refuses to acknowledge that my iPhone is even connected to my Mac, even though iTunes knows it is connected and is quite happy to sync it.
In fact, my newly updated to 8.2.1 version of iTunes was very happy to download and install the 3.0.1 firmware update to my iPhone recently, and I began to put two and two together...
My iPhone dock has been repeatedly reporting that it is not an Apple accessory (it is!) for some time, but it connects to my Mac via a USB hub, and I have been reading up on the Palm Pre debacle recently, where Palm and Apple are seem by some to be fighting an escalating war of attrition.
Many people seem to think that iTunes should be forced to connect to non-Apple USB devices because iTunes is popular (not sure I understand this, but...). It seems that each time Apple try to re-assert their right to make their software talk to their devices (standard practice for proprietary device software - my HP printer drivers do not work with printers from any other manufacturer, and I would not expect them to, nor would I expect any other printer manufacturer to try to make their printers talk to the HP software drivers), then Palm alter their device's software so that it will talk to iTunes.
Allegedly some part of the recent updates increase the tests that iTunes makes to determine if a USB device connected to it is actually made by Apple. One of the side effects of this seems to be that my iPhone is no longer recognized by Image Capture, and so I can no longer download photos from my iPhone to my Mac.
This was confirmed when I removed the USB hub, and connected my iPhone dock directly to my Mac. Suddenly Image Capture was able to see my iPhone, and I could download photos again. Prior to the updates the hub had not prevented this from happening. Putting the hub back in between the Mac and the iPhone dock made Image Capture unable to detect the iPhone again. Hmmm...
So it appears that collateral damage is happening as a result of Apple and Palm's activities. If you can't download photos from your iPhone, then try removing your USB hub and connecting your dock straight into your Mac... It worked for me, although if the current activities continue to escalate, then this topic may well surface yet again.
(Later) Actually, this was only a partial solution. The next time I tried to download photos, even with no hub present, and my dock connected directly into the Mac, Image Capture still refused to acknowledge that the iPhone was connected, even though iTunes disagreed and happily did a sync.
I'm also less than happy that my iPhone dock gives false (I'm not an Apple product) reports - apparently due to wear and tear on the connector, which seems weird given that the connector is bound to see lots of use... I do wonder if all of these are connected?
Conflict creates casualties, and this time it was me, an innocent bystander, who was hurt, if only metaphorically and sometimes recoverably. Let's hope that this can be solved amicably and we can return to a world where things don't suddenly stop working.
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